Management & Leadership Skills: Know When To Manage Or Lead
Leadership skills and styles to manage people and projects. Plus hiring and conflict resolution. Become a great leader.
Be excited about learning how to lead
Management & Leadership Skills: Know When To Manage Or Lead
Entrepreneurs
Managers
Business leaders and stakeholders
What is leadership?
FREE PREVIEWFrom Brian Tracy, what is leadership
Management styles
What is the difference between leadership and management
When to lead and when to manage
Growth of yourself as a leader
Traits of strong leaders
Management and leadership for a company of one
Partnering and business partners
Introduction to hiring
FREE PREVIEWHiring on Fiverr
Hiring on UpWork
Pitfalls in hiring, especially your first employee
Extra competencies and skills to look for when hiring
Most important work relationship is of employee to boss
Team building - five (plus a bonus one) factors to employee happiness
Team building of getting employees to work better together
Common rewards and employee recognition
Don't do's
Ideas for resources where you can improve various skills
Big priorities for your mid to long-term company direction
Covey's time management matrix from 7 Habits of Highly Effective People
Biology of decision making, moods, and impulsiveness
What exactly is correct feedback
Giving employee feedback
Situation Behavior Impact (S.B.I Model)
How to take feedback
If you have to give negative feedback
Four box feedback model that bosses use with their employees
Proofread your communications
Grammarly
Instant message and chat etiquette
If you have a client who abuses text communication
Doing calls vs. written communication
Phone communication basics
Skype or video call communication
Mistakes when doing calls on your smartphone
Video call preparation
Conflict management introduction
Conflict handling or conflict resolution styles
After conflict
Avoiding conflict during frustration from expectations or deadlines not met
Mindset and lesson to avoid conflict
What is I.Q
Free IQ test - see if you can beat me
What is Mensa and how to join
What is EQ (Emotional Intelligence)
Five-step formula for controlling your own emotions
Empathy
Empathy in sales
Introduction to meetings section
How to open the meeting
Reasons now to take meetings and getting out of bad meetings
Managing the time/flow of the meeting during the meeting
Different seating arrangements
Status meeting: is your team on the same page? And other types of meetings
Assertive communication at work - section introduction
Assertiveness definition
Situations when it's difficult to know when and how much to be assertive
Not an option - you need it so you are not passive aggressive later
Example - being assertive working from home and getting others to be quiet
Create limiting beliefs in others
Example of saying no with courtesy and reinforcing it with a limiting belie